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Keeping you safe

Things you need to know for your upcoming visit to Harlow Playhouse…

Before you arrive at the venue

Covid Positive?

  • If you or someone in your party is experiencing any symptoms of COVID-19 or has recently been in contact with someone who has the virus, please stay at home.
  • If you cannot use your tickets because you have tested positive for Covid, please contact the box office team on 01279 431945 to arrange a credit or an exchange.

When you arrive at the venue

Face masks/coverings

  • To ensure that everyone who visits the Harlow Playhouse feels safe. We would like to continue to encourage you to wear your face mask/covering during your visit – This helps us to ensure we can consider the needs of all customers.

Hand Hygiene

  • Hand sanitisers are located around the venue, and we encourage all customers to use them.

During your visit


  • You can also rest assured that our theatre and public areas are well ventilated and undergo enhanced cleaning between every show.


  • The bar will be open for you to order drinks throughout the show, and you can also pre-order your interval drinks with the bar staff to save time queuing at the bar at the interval.


  • To gain entry, you will need your physical tickets. Your tickets can be collected from the box office on the night of the show.

The most important thing now is to consider the people around us. Consider how others might feel or have been affected by COVID-19 and respect their choices

We’ll continue to review and manage any risk and to respond to any changes in Government Guidance, keeping our staff trained and up-to-date as we go. Remember our team are here to help you and will be on hand during your visit to provide guidance around the theatre. We thank you in advance for your cooperation and understanding.

We hope you enjoy your visit with us here at Harlow Playhouse.

See our Resident Companies page for more information.