Data Protection

Harlow Playhouse does not capture and store any personal information about individuals who access this web site, except where you voluntarily choose to give us your personal details via email or by using an electronic form, booking or reserving tickets, or enquiring about any of our services.

Any personal data provided to Harlow Playhouse will be used for providing you with the information or service you have requested. This data will be processed and stored in compliance with the Data Protection Act 1998. We may also use the information you provide to assess our performance. Where such information is used in a performance report, it will be aggregated and anonymised.

No personal details will ever be included in such a report. We do not pass any of your personal data to outside organisations and/or individuals, except with your express consent or where required for the purposes of fraud detection or prevention.

We do not collect personal information for commercial purposes.


What is a cookie?
A cookie is a small text file placed on your computer’s hard drive, to collect standard internet log information and visitor behaviour information in an anonymous form. . It enables our website to identify your computer as you view different pages on our website.

Cookies allow websites and applications to store your preferences in order to present content, options or functions that are specific to you. They also enable us to see information like how many people use the website and what pages they tend to visit.

How we use cookies
We may use cookies to:

– Analyse our web traffic using Google Analytics. The information generated by the cookie about your use of the website (including your IP address) is transmitted to Google. This information is then used to evaluate visitors use of the website and to compile statistical reports on website activity for Harlow Playhouse.Aggregated usage data helps us improve the website structure, design, content and functions.
– Identify whether you are signed in to our website. A cookie allows us to check whether you are signed in to the site.
– Test content on our website. For example, 50% of our users might see one piece of content, the other 50% a different piece of content.
– Store information about your preferences. The website can then present you with information you will find more relevant and interesting.
– To recognise when you return to our website. We may show your relevant content, or provide functionality you used previously.

Cookies do not provide us with access to your computer or any information about you, other than that which you choose to share with us.

Controlling cookies
You can use your web browser’s cookie settings to determine how our website uses cookies. If you do not want our website to store cookies on your computer or device, you should set your web browser to refuse cookies.

However, please note that doing this may affect how our website functions. Some pages and services may become unavailable to you.

Unless you have changed your browser to refuse cookies, our website will issue cookies when you visit it.

To learn more about cookies and how they are used, visit All About Cookies.

Data Controller

Harlow Playhouse operates as a service/department of Harlow Council, who are the registered Data Controller for this purpose. All information can be found here: